Inverness Technologies' Contract Vehicles in Detail

874 GSA – Mission Oriented Business Integrated Services (MOBIS)

• 874 1 Consulting Services

Services may include providing expert advice, assistance, guidance or counseling in support of agencies’ mission oriented business functions. This may include studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts. Examples of consultation include but are not limited to: strategic, business and action planning; high performance work; process and productivity improvement; systems alignment; leadership systems; organizational assessments; cycle time; performance measures and indicators; program audits, evaluations, and customized training.

• 874 2 Facilitation Services

Includes facilitation and related decision support services for agencies engaged in collaboration efforts, working groups, or integrated product, process, or self-directed teams. Agencies bring together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in: the use of problem solving techniques; defining and refining the agenda; debriefing and overall meeting planning; resolving disputes, disagreements, and divergent views, logistical meeting/conference support when performing technical facilitation; convening and leading large and small group briefings and discussions; providing a draft for the permanent record; recording discussion content and enabling focused decision-making; and preparing draft and final reports for dissemination.

• 874 3 Survey Services

Services shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. Contractors shall assist with, and/or perform all phases of the survey process to include, but not limited to: planning survey design; sampling, survey development; pretest/pilot surveying; defining and refining the agenda, survey database administration; assessing reliability and validity of data, determining proper survey data collection methodology; administering surveys using various types of data collection methods; and analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions.

• 874 4 Training Services

Services include off-the-shelf training packages under this SIN to meet specific agency needs related to business services, such as, but not limited to: customer service, team building, ISO 9000, process improvement, performance measurement; statistical process control, performance problem-solving; business process reengineering; quality management; change management; strategic planning; and benchmarking.

• 874 5 Support Products

Support products are those items used in support of services offered in SINs I through 4, 6, 7 and 99. They can include: workbooks, training manuals, slides, videotapes, CDs, DVDs, software programs, etc. Any support products offered must be supplied in conjunction with services offered herein. Support products should not be a significant part of the task.

• 874 6 Competitive Sourcing Support

Services provide support in conducting OMB Circular A-76 Commercial Activities studies, strategic sourcing studies, privatization studies, public-private partnerships, Federal Activities Inventory Reform Act, and other competitive sourcing project or efforts. Services include but are not limited to study planning and assessments, development of Performance Work Statements (PWS), development of Quality Assurance Surveillance Plans (QASP), performance of management studies to determine the Government’s Most Efficient Organization (MEO), development of in-house Government cost estimates, comparisons of in-house bids to proposed contractor prices, and Administrative Appeal Process support, MEO or contract implementation support as a result of a privatization study, and MEO performance reviews.

• 874 7 Program Integration and Project Management

Services include management or integration of programs and projects to include, but not limited to: program management, program oversight, project management and program integration of a limited duration. A variety of functions may be utilized to support program integration or project management tasks.

00CORP GSA – The Consolidated Schedule (Corporate Contracts Schedule)

• C R499 Other Professional Services Management, Organization and Business Improvement Services (MOBIS)

Includes consulting services (e.g., providing expert advice, assistance, guidance or counseling in support of agencies’ management, organization, and business improvement efforts; studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts); facilitation services (e.g., facilitation and related decision support services to agencies engaging in collaboration efforts, working groups, or integrated product, process, or self-directed teams; employment of problem solving techniques, defining and refining the agenda, debriefing and overall meeting planning, resolving disputes, disagreements, and divergent views, logistical meeting/conference support when performing technical facilitation, convening and leading large and small group briefings and discussions, providing a draft for the permanent record, recording discussion content and focusing decision-making and preparing draft and final reports for dissemination); survey services (e.g., planning survey design sampling; survey development, pretest/pilot surveying, defining and refining the agenda, survey database administration, assessing reliability and validity of data, determining proper survey data collection methodology, administering surveys using various types of data collection methods and analyses of quantitative and qualitative survey data; production of report, graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions); training services (e.g., off-the-shelf or customized off-the-shelf training packages to meet specific agency needs related to management, organizational and business improvement services, such as, but not limited to: customer service, team building, ISO 9000 and ISO14000, process improvement, performance measurement, statistical process control, performance problem-solving, business process reengineering, quality management change, management strategic planning and benchmarking); support products used in support of services offered including workbooks, training manuals, slides, videotapes, overhead transparencies, software programs, etc. Any support products offered must be supplied in conjunction with services offered herein); privatization support services and documentation (e.g., support, assistance and documentation generation required in the conduct of OMB Circular A-76 studies such as development of Performance Work Statements (PWS), development of Quality Assurance Surveillance Plans (QASP) performance of management studies to determine the Government's Most Efficient Organization (MEO), development of in-house Government cost estimates, comparisons of in-house bids to proposed or ISSA prices, and Administrative Appeal Process support); program integration and program management services (e.g., services to manage and integrate various management and business improvement programs and projects that may or may not be the result of MOBIS recommendations. May include: projects internal to Federal agencies; project management that connects and maintains liaison between multiple contractors; monitoring of multiple projects); expert services supporting agency Alternative Dispute Resolution (ADR) programs both formal and informal. ADR of EEO disputes is excluded and is covered under a separate GSA schedule. Services could include ombudsmen, negotiated rule-making, special masters, early neutral evaluation, non-binding arbitration, mediation, partnering, magistrates, private judging, binding arbitration, conciliation, consensus building, neutral experts.