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Inverness TAP News
www.invernesstechnologies.com
Spring, 2010

GREETINGS TAP FACILITATORS AROUND THE GLOBE!

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Well, we survived Snowpocolypse 2010 and are finally welcoming spring here in the D.C. area! After several snowstorms that dropped a record amount of snowfall in the D.C. Metro area that closed schools, the Federal Government and local businesses for days, the cherry trees are about to blossom and spring can’t come soon enough. It was one heck of a winter!

In this newsletter we are pleased to share some great information with you about you! We have highlighted several CONUS and overseas TAP facilitators who graciously shared their varied and interesting bio's with us (what a great group!); included an overview of Dave Maurer's recent trip to Hawaii complete with photo, as well as a great photo from NVTI where several CONUS and overseas trainers had a chance to meet with Marjorie Love, Overseas Project Director, while they were attending the NVTI TAP Trainer course in February 2010.

We selected The 50 Best Careers for 2010 (as reported by U.S. News and World Report) as our feature article in this newsletter; always a hot question from our TAP participants! Please take a few minutes to review the full article and links.

Sadly, we also say goodbye to two of our long time TAP facilitators who are leaving us after many years of outstanding service: Harry Forbes, TX (15 years as a TAP Facilitator) and Kimberly Hessler, CO (18 years as a TAP Facilitator) They took a few minutes to share their stories with us. They exemplify all of the qualities we look for in our TAP facilitators and we will never forget their incredible contributions to the TAP program! Thank you Kimberly and Harry!

Worldwide expansion

The TAP program continues to expand and we are currently in the process of gearing up to provide TAP workshops in Spain, Turkey, Bahrain and Greece! Very exciting indeed!

As always, we want to take a minute to thank you for your outstanding service and commitment each and every time you step onto the podium! What you do is so important. You just have to read a few of the participant critique comments to know how much of an impact you make in each and every TAP workshop. THANK YOU!

With very warm regards,
Diane Miller,
Executive Vice President

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In this issue:

Helpful Links:

Unemployment Compensation for Military Spouses

Image of an application for unemployment benefits

Military families often face moves and these moves add unique financial pressures, as spouses may need to leave their employment due to a military transfer and their families may face a reduction in income.

Generally speaking, when an individual leaves a job voluntarily, then the person is ineligible for unemployment benefits. Recognizing that spouses of military personnel who quit their jobs due a military transfer may not be quitting so "voluntarily" state legislatures have amended compensation laws to help military families who are relocating between states.

In several states, state legislatures deem it good cause if military spouses leave their unemployment to follow their spouses in a military relocation, and thus are eligible for unemployment benefits.

Logo for the National Conference of State Legislatures (NCSL)

The following link provides more information on research conducted by the National Conference of State Legislatures (NCSL) and attempts to identify by state, the rules used to determine if military spouses are eligible for unemployment compensation in a particular state. This document should not be considered a legal document or as an authoritative resource but it is very good information to have. Spouses should always be encouraged to contact the State Employment Service in their state after relocating for specific benefits they are eligible for.

Click on the link below for more detailed information:

http://www.ncsl.org/default.aspx?tabid=13331

THE 50 BEST CAREERS FOR 2010

U.S. News and World Report

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TAP participants generally need some guidance when it comes to career options and choices. They have so many opportunities where they can leverage any number of skills and experiences; that finding the best career field for them can be a significant challenge. Further complicating the process is the ever-changing landscape in the marketplace. It isn’t easy keeping up with emerging technologies, brand new industries and what existing sectors are primed for growth.

Logo for U.S. News and World Report online

A trusted source for relevant and current information in this area has been U.S. News and World Report. We offer the following link to their site and a breakout by career category that you and your participants should find useful:
http://www.usnews.com/money/careers/articles/2009/12/28/the-50-best-careers-of-2010.html

The article provides an insightful review of each category or area of work and than drills down to specific careers within the area.

Icon of a microscope
Science and Technology
Icon of a doctor
Healthcare
Icon of a graduation cap
Education and Civic
Icon of a man with a triangular ruler
Business and Finance
Icon of a pen and ink drawing
Creative and Service

How NOT to Resign from a Job!!!

Two people talking

Employee: Boss, I'm sorry to inform you that I'm quitting

Boss: Well, I'm going to need two weeks' notice!

Employee: In two weeks you are going to notice that I haven't been here in two weeks!

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Hawaii TAP Staff with Dave Maurer, CONUS Project Director

From left to right: Karen Banes, Dave, Harry Winfield, Mo Radke and Ann Schueller.

From left to right: Karen Banes, Dave, Harry Winfield, Mo Radke and Ann Schueller. Roland Manahan was unable to join the dinner meeting that evening.

CONUS PROJECT DIRECTOR TRAVELS TO HAWAII IN DECEMBER!
Wonder who planned that?

While much of the East Coast was dealing with 30 degree temperatures and the threat of snow, Dave Maurer, Project Director for CONUS Program Operations, packed and headed for the warmth of Oahu, Hawaii.

His few days in Hawaii gave him the wonderful opportunity to visit each Inverness TAP site on the Island, meet the state DVET and ADVET, all of our DOD partner site managers, and meet with or observe each of outstanding facilitators working for us there.

Map of Hawaii

Dave's first stop was up at the Army’s Schofield Barracks toward the center of the Island. There, he toured the facility, and spent time with our trainer, Ann Schueller and observed her deliver a great workshop to a mixed class of retirees and separatees. Ann did a terrific job of keeping their interest high, answering their questions and motivating them to concentrate on the transition process before them.

The next day Dave headed north again, but this time toward the east coast and the Marine Base at Kaneohe Bay. There, Dave met our trainer Mo Radke – also a local pro golfer on the links at "K-Bay" when he's not delivering TAP classes. Mo has a well deserved reputation there for delivering an outstanding and interesting presentation while perhaps being the most relaxed man on the Island! Mo has an effortless presentation style and gets consistently positive feedback from the Marines there. Needless to say, the site manager is most pleased!

Dave's next TAP site visit was a bit closer to the military's Hale Koa Hotel on Waikiki Beach (Dave's home base for the trip) over at Pearl Harbor. There, he met with the site manager and got to meet and observe Karen Banes on the platform. To say Karen is enthusiastic is an understatement! She really does a nice job getting the attention of the participants, having them understand what is ahead for them and to focus on all they will need to do in the coming job search process. Later that day, Dave participated in the monthly State TAP Council Meeting at Sam Snead's Club on Pearl Harbor. It was a wonderful meeting and included the DVET and his staff, several DVOPs and LVERs and nearly all of the site managers. Hawaii is one of the states that uses Inverness facilitators exclusively and while at the meeting, everyone was clear as to why that is – we have exceptional trainers there who know and love their work and demonstrate that in every class. It was a great pleasure to hear all the accolades for our Inverness team.

Dave's last TAP site visit was at beautiful Hickam Air Fore Base adjacent to Pearl Harbor. There, Dave met with the site staff and toured the AFRC facility and spent time observing Harry Winfield in action. Harry has been in Hawaii since the 1970's and we have the distinct impression he just might stay! Harry delivered an excellent workshop to a group of retirees, separatees and spouses. They had lots of questions and Harry was very patient and attentive to each person all day. They really appreciated that personal attention and that has to make a difference in the retention of the class members.

Dave also spent some time with Roland Manahan, though Roland was not on the platform that week. Roland had been helping to care for his wife, Rochelle as she battled an illness and is now recovering – we are so glad that Rochelle is better and we have Roland back on the platform.

This was a memorable and productive trip to our 50th state! Our TAP partners are exceptionally pleased with the performance and the results of our Inverness team of facilitators and we know that the transitioning participants from all of the services are receiving exceptional training.

Aloha and Mahalo!


Congratulations to Jennifer Farrell, Project Manager of Pacific Program Operations for being selected as a Certified Workforce Development Professional by the National Association of Workforce Development Professionals!

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WHAT ARE THEY SAYING ABOUT US?

CONUS Critique Comments

"Excellent – a great opportunity for me to start my journey into retirement. Extremely informational and I wish I could do this one more time before I leave the service. Coral was a fantastic presenter. She kept it fun and interesting. Her personal experiences added to a better understanding of dealing with people in a civilian community."

"Awesome! This class will be the reason I will have a great second career! Janet is an excellent instructor; I learned so much."

"I thought the overall program was put together very well. Recommend this course to anyone preparing for separation/retirement. Thanks to all for the great info and hard work."

"The TAP workshop is a great program. I learned so much about my benefits and job options in the real world. Instructor was great and very knowledgeable. This was a great learning experience for the transition phase of anyone's life."

"Super helpful in preparing us for what to expect during the interview process-excellent Facilitator!"

"Very well done. Ms. Nolan-Cassimatis is one of the best presenters I have seen in several decades. Prepared, articulate, and readily grasps question/concepts."

 

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WHAT ARE THEY SAYING ABOUT US?

Overseas Critique Comments

"The TAP Workshop is good, but I think teachers like Jill make it great and effective. I have never met anyone with such enthusiasm, knowledge and so much personal experience to share with us! Thank you Jill! You have made a lasting impression on me!"

"Excellent course of instruction! The instructor and course material have given me confidence and renewed determination to secure future employment."

"Very impressive and eye-opening. In two days I went from having no direction to having a solid plan for success."

"Excellent information. Having a workbook was a nice plus. Learned things I didn’t know that I needed to know, and it was not death by PowerPoint; yeah! Mona is an excellent instructor. She speaks and explains well. I like her word choices and she dressed professionally and was a good example."

"Phenomenally Awesome!"

"It was excellent. I wanted better resume skills and this course went way beyond my expectation."

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TAP FACILITATOR SPOTLIGHTS

Bob Thompson

Bob Thompson

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Chris Vaia

Chris Vaia

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Gale Kennedy

Gale Kennedy

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Jerry Sutton

Jerry Sutton

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Jill Casey

Jill Casey

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Robert McMillan

Robert McMillan

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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Sudie Nolan-Cassimatis

Sudie Nolan-Cassimatis

State and Principal TAP Training Site(s):
Brief Bio:
Interesting/Fun Fact:

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MARJORIE LOVE, OVERSEAS PROJECT DIRECTOR, VISITS INVERNESS TAP TRAINERS AT NVTI

Marjorie Love with TAP Trainers at NVTI

Front Row left to right: Rebeca Kelly (Germany), Arnita Jones-Gerlitz (Maryland), Laurie Allington (Germany)
Back Row left to right: Marjorie Love, Gerard Catus (D.C.), Kathy Lookabaugh (Germany), Scott Raether (Illinois)

FAREWELL TO KIMBERLY HESSLER

Kimberly Hessler and Anne McGhee Stonson

Kimberly Hessler (pictured on the left) is leaving the TAP Program after 18 years as a trainer. The staff at the Air Force Academy's Family Readiness Center presented her with a lovely framed photo and our own Anne McGhee Stinson (pictured on the right) presented Kimberly with a beautiful glass statuette from Inverness.

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INVERNESS BIDS FAREWELL TO TWO LONG-TIME FACILITATORS

We thought it fitting to recognize two of our long-standing TAP facilitators who are leaving the program this year. Kimberly Hessler and Harry Forbes have touched the lives of thousands of our participants in their many years of service. We couldn't let them leave without a few words about their history.

Kimberly Hessler's TAP Story

January, 2010 was a month of poignant memories and special goodbyes, as Ms. Kimberly Hessler moved forward her responsibilities from TAP to assisting our transitioning military in a unique and expanded way.

Kimberly has served the military community for 25 years including 18 as a certified TAP facilitator. Over 10,000 military members and spouses have benefited from her enthusiasm, hard work and training skills during her more than 5,000 hours of conducting career transition seminars.

Kimberly has worked for every TAP contractor and has been involved in all of the TAP instructional materials as they have evolved from B&W overheads to PowerPoint. She has facilitated TAP in Colorado at Peterson AFB, Ft. Carson, and the Air Force Academy, where she spent most of her TAP platform time. She also stood up the TAP seminar at Schriever AFB.

Kimberly is leaving the TAP program with mixed emotions. She is moving forward in her Homeland Security Careers (HSC) organization, with her love for our patriots and their families still evident in all she does. HSC supplements the TAP service by giving HSC clients a proven, guided process to discover their unique gifts, strengths, job skills and experiences that will be most valuable to their future career.

Kimberly loved every moment invested with our military members and their spouses, viewing the TAP process similar to one of her favorite stories concerning a little boy walking along the beach, close to the surf. An older gentleman noticed the boy throwing back starfish that had washed onto the beach. The man said, "Why are you wasting your time? There are thousands of starfish on the beach; you won't be able to save them all – what you're doing doesn't matter." The boy smiled as he threw another starfish back in the ocean, and says, "It mattered to that one," and continued his walk down the beach.

Kimberly continues to be about helping our military service members and their spouses find a new role in their life story: Instead of being a starfish on the beach, they can be a star in a new constellation of strength, support and service that will build resilient communities across our great land.

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Harry Forbes' TAP Story

Harry has had such an interesting professional life revolving around the TAP Program that it’s difficult to distill it in just a few lines. He was there at the beginning of TAP at Randolph AFB in Texas. While on active duty with the Air Force, he got the job to write the AF RFP to begin the pilot TAP program in that service – a precursor to the version of TAP we know today. Once off the ground and working for a couple of years, Harry retired from the service and decided it was time to do nothing. Pat (his wife) had a better idea and worked behind the scenes with our own Anne McGhee Stinson to be sure the contractor providing TAP (Conwal back then) was aware that Harry was indeed very available to work!

Harry has served the participants at Del Rio, TX (Laughlin AFB) since 1995. Teaching TAP for the Air Force service members was "like going home" according to Harry and he fell in love with the job. Harry went where TAP duty called including places as far from Texas as Washington State, California, Florida and Michigan. He also delivered TAP workshops for the USCG covering the central Gulf Coast sites such as Mobile, New Orleans, Galveston and Corpus Christi.

Along the way, Harry said he learned a few things and wanted to share some of them with us:

  1. If you are ex-military, don't mention your rank in your introduction. Your credibility as an instructor comes from what you know, not from what you were. And in some cases, it may hinder the communications process.
  2. There are no stupid questions… only stupid answers.
  3. Treat the students like new friends. Get to know them personally as much as you can during your limited time there.
  4. Don't ever try to be something you aren't. It won't work.
  5. The more you know about what your students do, the better able you are to help them.
  6. Keep uppermost in your mind who you are ultimately working for… it's the students.
  7. You can't please everybody all the time. Occasionally, you just hit somebody the wrong way and you will read about it. Forget it… it happens.

Harry wanted to add: "I would be remiss if I did not say "thanks" to some special people… Marjorie Love, who was a real pleasure to work with… and Diane Miller and Dave Maurer, who always treated me fairly and with respect. Working together, I'm sure that we made a difference. It was a great ride. God bless you all for what you do for the men and women who protect this country's freedom, and who represent the best this country has to offer."

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2010© Inverness Technologies, Inc.

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6858 Old Dominion Drive, Suite 200
McLean, VA 22101
Phone (703) 448-3038
Fax (703) 448-3075


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